Nexi Customer Service
We are there for you in person.
Here you can find the answer for your questions:
Card readers
Contract issues
Turnover/Transactions
E-Commerce
SmartPay customers
Rebranding (from Concardis to Nexi Germany)
Authorization service
Acquiring Statement and Portal
Do you need more support?
Our hotline
+49 69 7922 4060
Nexi services
Professional customer service
Nexi customer service is here to help you. In case of technical and commercial problems you will be helped immediately. In case of any difficulties with your device, you have the possibility to exchange your card terminal.
Sales at a glance everywhere
With Nexi, you can track your sales, transactions and payouts at any time from anywhere via app or portal. Individual analysis options about customer flows and sales development enable you to optimize your business.
Secure and reliable
Startup packages are ready for use in 48 hours. Your payouts are made daily. You have flexible contract terms. We will be happy to advise you on individual requirements and additional functions. Nexi ensures the smooth running of highly complex, encrypted data transfer.
ABOUT US
NEXI GERMANY GMBH
Helfmann-Park 7
65760 Eschborn
Germany